Shipping and Tracking

How long will my product take to ship?

AllPeople ships our orders through UPS, which provides 3-7 business day shipping. Shipping times can vary within that range depending upon your physical location that corresponds to different shipping zones. See our Shipping Policy for more details.

How do I track my order?

You can track your order through the UPS website using a tracking number. Your tracking number can be found in an email sent to you from AllPeople.

Where does AllPeople ship to?

AllPeople ships to all 48 contiguous states in the United States. See our Shipping Policy for more details.

How does AllPeople guarantee carbon neutral shipping?

AllPeople partners with a nonprofit organization, Carbon Lighthouse, to offer carbon neutral shipping. We offset all carbon emissions produced through the ground transportation of products through the purchase of carbon credits to bring our emissions to a net zero. Through rarely utilized steps like these, we can promote sustainability and set a new precedent for eco-conscious businesses.

Products

Where are your products sourced from?

AllPeople’s sources their products from UNFI (United Natural Foods Inc.) which is one of the nation’s top suppliers of organic and natural products which align with our company’s mission and values.

Are all of your products eco-friendly?

Yes! AllPeople has partnered with Honest Green to ensure that our products are eco-friendly and help achieve our goal of being socially responsible and sustainable.

Returns, Reward Points, Purchases

What is your return policy?

Return, refund, and replacement (RRR) requests for most new, unopened items submitted within 30 days of delivery are eligible for a full refund by AllPeopple. RRR requests can be made by emailing [email protected] with the following information: name, order number, contact info, mailing address, and reason for request.

Note: Any returned items forfeit the 5% donation made to the nonprofit.

To learn more about our policy, please feel free to Contact Us or view our Return Policy.

How much of my purchase is given to a nonprofit?

If you are a member of an affiliated nonprofit and you access the site through the link they send you, then 5% of your purchase will be donated to that nonprofit.

General

What is AllPeople’s mission statement?

You can view our mission statement and vision here.